Terms of Service
Service Scope
ancientnutritionus.com is a global e-commerce platform focusing on dietary supplements and vitamins, providing users with online shopping services of organic, raw, sprouted and fermented health nutritional products. Our service scope covers global users, providing one-stop services including product display, online ordering, free global shipping and complete after-sales guarantee.
Service Standard Commitment
We strictly implement standardized service specifications for all services on ancientnutritionus.com. All orders support 1-3 working days delivery, 6-12 working days global unified arrival time, standard and expedited delivery options, 60-day free return and 5-10 working days refund service. All products are sold at up to 70% off with full-store free shipping and unified USD settlement.
Service Exclusion Clause
For service delays or abnormal transactions caused by force majeure factors including natural disasters, extreme weather, global logistics suspension and policy adjustments, ancientnutritionus.com will actively coordinate solutions but will not bear corresponding liability. Shopping problems caused by users’ wrong information filling, improper product use and personal subjective reasons are not within the scope of platform service protection.
Service Optimization & Adjustment
We will continuously optimize the product system, logistics distribution network and after-sales service mechanism of ancientnutritionus.com according to market demand and user experience feedback. We can adjust service processes and preferential rules appropriately on the premise of ensuring user basic rights, and all adjustment contents will be displayed on the website in advance.
Service Liability Definition
ancientnutritionus.com will fully perform service obligations and assume corresponding responsibility for service problems caused by platform operation errors, product quality defects and logistics service faults. We will provide return, refund and replacement solutions in accordance with authorized reseller policies to protect user rights. We do not undertake liability for losses caused by users’ non-compliant operations and personal reasons.
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